COB-24: the many

office worker wounded in action

Bureaucrats are many -- a vast force of employees around the world. But many does not imply mediocrity. Almost all bureaucrats receive above average ratings in their annual performance evaluations. Moreover, bureaucrats, while typically self-effacing, have high ideals. Discipline, precision, loyalty, determination, and fortitude in the face of attacks are all central to the bureaucratic ethos.

Bureaucrats don't seek just to uphold these ideals at the office. They strive to realize them on and off the job. And as many people recognize, once a bureaucrat, always a bureaucrat at heart. This month at the Carnival of the Bureaucrats, we celebrate the courage, bravery, and imagined triumphs of the human bureaucratic spirit at work and at home.

Onward with this month's submission. Phil for Humanity considers the problem of being bored at work. Phil offers the pratical, common-sense ideas of asking for a new assignment, seeking a new job, or seeking a new career. But sometimes the problem isn't what you're doing, but your attitude in doing it. With a warrior ethos, every job is an adventure.

Jose DeJesus at Physician Entrepreneur recognizes the importance to doctors of preparing documents. He suggests beginning with standard forms. But those probably won't solve the problem of doctors have to spend a lot more time caring for paper-work, and hence having less time to care for patients.

Andrew Heath at Rants of a Gay Lunatic posts "People Forgive Mistakes, Not Personalities." He remarks, "Find out the best way to have job security. I'll give you a hint; it's not by being the world's greatest employee." Nothing is more important to a bureaucrat than job security. The key to job security, according to Andrew, is having a good attitude , treating others justly, and focusing on contributing to the organization's mission.

Warren Buffet at Fortune observes, "It's very, very, very hard to regulate people." He also notes, "regulating is an important part of the system." The implication is clear: regulators need to be smart, strong, courageous, dedicated, and fearless to get the job done.

That's all for this month's Carnival of the Bureaucrats. Submit your blog article to the next edition using our carnival submission form. Submissions should conform to the Carnival's regulations. Past editions of the Carnival of the Bureaucrats can be found on the Carnival's category page.

stink big

horse manure in Washington, D.C.

I saw this horse manure on the sidewalk during my ride to work. Small and stale. Not very impressive. To really impress a regulator, there has to be a big, steaming pile of horse manure.

koan to live for

Angoo iya be
yaway ummta buddta we
ann three en three -- three.

Wednesday's flowers

white magnolia blossoms in light and dark

industrial organization for government communication

Concern about too much government control over technologically limited and costly communication channels has been enormously significant historically. With the Internet revolution, governments can own and control communication channels without significantly lessening the opportunities for non-governmental bodies to do so. Governments that broadly disseminate government-created content do not preclude others from broadly disseminating other content. Vertically integrated government communication now carries much less political risk for the over-all communications industry. This fundamental change, it seems to me, favors more vertical integration in government communication with the public.

A draft of a new scholarly article makes the opposite argument. It declares:

If the next Presidential administration really wants to embrace the potential of Internet-enabled government transparency, it should follow a counter-intuitive but ultimately compelling strategy: reduce the federal role in presenting important government information to citizens. ... Rather than struggling, as it currently does, to design sites that meet each end-user need, we argue that the executive branch should focus on creating a simple, reliable and publicly accessible infrastructure that exposes the underlying data. Private actors, either nonprofit or commercial, are better suited to deliver government information to citizens....[1]

The idea essentially is to have more vertical disintegration in government communication. Government would focus on providing a large amount of detailed, machine-interpretable data that other organizations' technologies would search, aggregate, re-organize, and re-use. The anticipated benefit is more rapid innovation in the provision of information services to citizens.

Some efforts to promote vertical integration clearly are silly. The Yale Journal of Law and Technology (YJOLT) will publish the draft article quoted above in Fall 2008. The draft is freely and publicly available from the websites of SSRN and YJOLT. Yet on the top of every page of the article appears the bolded imperative "Do NOT cite." That literally implies that everyone can read the draft article but no one can discuss it. Many blogs have simply ignored the draft's pagely imperative (see, e.g., here, here, here, and here). One sheepishly declared: "it kindly asks us not to cite the draft, but - since it's out there for everyone to read - I assume a little quoting in a blog post like this is in order."

Wanting to respect the authors' wishes, I emailed them to ask if they would mind if I were to discuss their paper, cite it as a draft, and link to it. One of the author's responded graciously. He thanked me for my note, explained that YJOLT required the header, and welcomed me to discuss the draft and link to it. That's a good response. Allowing persons to discuss what they read increases the value of the time they spend reading. Moreover, the value of publishing an article in YJOLT isn't reduced by allowing discussion of the draft. Attempting to deny readers the freedom to cite a publicly available draft is an absurd product of an organizational silo-mentality. Fortunately, the specific issue is relatively easy to deal with in practice.[2]

The more general and important issue concerns supply incentives. With respect to government data, more important than the allocation of resources between government data infrastructure and government provision of data to individual end-users is the extent of investment in producing, cleaning, organizing, maintaining, and studying data. Government data collection typically is initiated to serve a narrow political purpose. Concern about specific statistics and the use of the data to produce specific reports drives investment in ensuring accurate reporting, finding and resolving data inconsistencies, and maintaining the data over time. A data collection effort that expands over time to serve diverse political interests within government has a better chance of enduring. To the extent that government data collection mainly serves non-governmental information intermediaries, governments will invest less in collecting data and ensuring high data quality.

Governments have significant advantages as suppliers of web content and services to end-users. Most adults know the names of the governments to which they are subject, have experience with those governments' services, and are concerned to make those services better. Governments typically spend little on user acquisition (many even aggressively discourage immigration) and relatively little on advertising and promoting themselves and their services. For example, U.S. federal government expenditure amounts to about 20% of GDP, but U.S. government advertising spending probably amounts to less than 1% of total U.S. advertising spending. Governments have a highly differentiated position within the space of user trust, and governments generate distinctive information flows. Eliminating governments from the ecology of end-user web content and services would waste their special institutional advantages.[3]

Stimulating end-user demand for government information is likely to make more government data available through information intermediaries. In academia, scholars who generate and share large amounts of data typically get relatively little academic credit, prestige, and status. Not surprisingly, only a small number of heroic academics pursue this unpropitious path. Even initiatives to require scholars to share data and algorithms necessary to replicate their published results have not been widely successful. However, the small share of scholars whose results attract considerable attention naturally generate demand for the data that they used. Moreover, these scholars then have some interest in ensuring that the data they used are widely available. The same dynamic is likely to be operative for governments. But the information flow is likely to be larger, because governments have a greater responsibility to supply demands for data and are less capable of controlling access to it.

Useful government data will get out one way or another. More important is to ensure that governments have an incentive to generate it.

Notes:

[1] From abstract of Robinson, David, Yu, Harlan, Zeller, William P. and Felten, Edward W., "Government Data and the Invisible Hand" . Yale Journal of Law & Technology, Vol. 11, 2008 Available at SSRN: http://ssrn.com/abstract=1138083

[2] I didn't try to contact YJLOT and get permission from YJLOT to cite the paper. When I'm not wearing my bureaucratic hat, I'm more concerned to respect the desires of human persons than those of corporate persons. That's particularly true when those desires seem to me silly or not in the public interest.

[3] As bright discussion of id. has highlighted, the distinctive characteristics of government also include distinctive forms of end-user political accountability.

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soil in which free speech grew

The most popular school textbook in colonial New England was the New-England Primer. It was in print by 1690 and almost surely sold more than two million copies in the eighteenth century. By 1830 it had gone through at least 360 editions, and it was still selling about 10,000 copies per year in the 1840s.[1] A modern reprint describes the New-England Primer thus:

The single most influential Christian textbook in history. Most scholars agree that most, if not all, of the Founding Fathers were taught to read and write using this volume which is unsurpassed to this day for its excellence of practical training and Christian worldview. First published in 1690, the goal of the Primer was to combine the study of the Bible with the alphabet, vocabulary, and the reading of prose and poetry. This is the book that introduced the children's prayer, "Now I lay me down to sleep," and which made the "Shorter Catechism" a staple of education for American children. More than five million copies were sold in the nineteenth century alone.[1]

From its earliest versions, the New-England Primer included among its exercises for schoolchildren material about and from John Rogers. John Rogers was a Protestant minister martyred in England in 1554 under the Catholic Queen Mary I. The New-England Primer included a woodcut of Rogers' being led to his execution fire, a brief account of his martyrdom, and a poem that Rogers purportedly wrote to exhort his ten small children a few days before he was immolated.[3] Some of the verses of the poem could pass as eternal pieties:

Give honor to your mother dear,
remember well her pain,

And recompence her in her age,
with the like love again.

But it also included sectarian invective:

Abhor that arrant whore of ROME,
and all her blasphemies,

And drink not of her cursed cup,
obey not her decrees.

Such instruction for schoolchildren would have been unimaginable north of New England in Catholic-dominated New France. When France ceded New France to Great Britain in 1763, the British establishes the Province of Quebec and forcibly repressed Catholicism. Nonetheless, even if they had sought to do so, the British colonial rulers probably could not have forced schoolteachers to teach these verses to Quebec schoolchildren.

Today, special human rights' agencies in Canada suppress speech to an extent that almost surely would be unconstitutional in the U.S. At least in the U.S., bitter political debate and harsh religious polemic occurred in conjunction with the development of strong support for freedom of speech.

Notes:

[1] Ford, Paul Leicester (1897) The New-England Primer: A History of Its Origin and Development (Dodd, Mead and Co.) p. 6 states that an "over conservative" estimate is 20,000 copies sold per year across 150 years of publication and cites a source stating in 1849 that 100,000 copies had been circulated in the previous dozen years. Family Phonics provides an impressively well-researched history of the New-England Primer, along with many helpful links.

[2] The New-England Primer, 1777 edition (Vision Forum, 2003), book description from Amazon. The assertion of five million copies sold in the nineteenth century is more plausible if applied to the eighteenth century.

[3] An account of John Rogers' martyrdom was included in John Foxe's Book of Martyrs (1563), but that work did not include a poem by Rogers. The 1690 edition of the New-England Primer included verses by Rogers to his children. See Loads, David M. (2004), John Foxe at Home and Abroad (Ashgate Publishing) p. 114. The woodcut, account, and poem can be seen in this facsimile of the 1727 edition of the New-England Primer.

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desire

Dung huts inside a circle
of dead sticks.
"Dear,
I'm off on a safari in the Mara.
Don't expect me tonight

or tomorrow."
A Maasai, skin as
black as original night,
a man to three wives
and a stream of
Western women coming

into the bush.
A Maasai,
nurtured on milk,
meat, and blood,
with a long stick
to poke and prod

his precious cows.
A Maasai,
not a Lolita,
not a mille feuille,
a man wrapped only
in a thick red cloth.

Wednesday's flowers

flowers turn into the sky

communication models in portraiture

Portraiture can be used to bring a person into a painted narrative, to provide information about a person, and to generate a sense of presence of a person. Mughal portraiture indicates the importance of these different purposes.
Fayum mummy portrait
A frontal view of a face, where the face is a large feature of the painting and the eyes of the face gaze out directly at the viewer, effectively creates a sense of presence. Some coffins in Roman-occupied Egypt about 2000 years ago included portraits of the deceased (see Fayum mummy portraits). These portraits were not intended to identify who was in the coffin. Persons concerned about the deceased undoubtedly knew who the deceased was. Nor did such portraits contribute significantly to the story. Death is a regular episode in every human life. The value of the portraits is best understood in terms of presence. The portraits brought the presence of the dead to life.

The Mughals did not design portraits to create a sense of presence of a person. Existing Mughal portraits never depict a face where it is a large feature of the painting and the eyes of the face gaze directly out at the viewer. When Jesuit missionaries brought a painting of Mary, the mother of Jesus, to the Mughal ruler Akbar's court, it attracted great interest. That Byzantine-style painting was designed, like the mummy portraits, to create a sense of presence of Mary. For the Mughals, the effect was probably unprecedented.

portrait of Mughal ruler Shah JahanMughal portraiture used three-quarter and profile views of faces. The three-quarter view was associated with action-oriented, narrative paintings. These paintings were relatively common under Akbar. The three-quarter view of a face helps indicate the three-dimensional space of narrative action. The profile view is associated with individual, static portraits and with documenting the presence of particular individuals within scenes. These types of paintings were relatively common in the albums assembled in the reins of Akbar's successors Jahangir and Jahan. The profile view probably provides the most economic means to identify painted persons. [1] Thus the three-quarter and profile views of faces support narrative and informative alternatives to presence as communicative models for portraiture.

Note:
Filippino Lippi, Portrait of a Youth
[1] Wright (2008) sets out this explanation. Id. p. 166 states, "If one wishes to produce the most accurate and hence most identifiable record of a figure's face, then it is, of course, a side view that must be used, for it is only through the profile that the exact outline of the nose, mouth, and chin can be recorded, and silhouetting the figure against a plain-colored ground, usually light or dark green, highlights the whole form but especially the profile of the figure [notes omitted]." This is an overstatement. Several decades of psychology experiments indicates that the three-quarter view best serves human identification of faces, but some recent evidence favors a frontal view. See, e.g. Stephan and Caine (2007) and Turati, Bulf, and Simion (2006). Roughly a three-quarter view of faces best serves machine-programmed recognition of faces (Liu, Rittscher and Chen (2006)). Processing of images of irises, which are best seen in the frontal view of a face, seems to have been important in the evolution of humans and is likely to dominate future machine-programmed identification systems. The advantage of the profile view needs to be understood with respect to the cost of painted identification. Even if frontal-view portraits can provide better identification of a person, a satisfactory profile view is probably easier to paint.

Images: Gayet mummy portrait; The Emperor Shah Jahan standing upon a globe (detail), 17'th century, prob. c 1627-30, Sackler Gallery; Portrait of a Youth, Filippo Lippi, c. 1485, in the collection of the U.S. National Gallery.

References:

Liu, Xiaoming, Rittscher, J.; Tsuhan Chen (2006), "Optimal Pose for Face Recognition," Computer Vision and Pattern Recognition, 2006 IEEE Computer Society Conference on Volume 2, Issue , 2006 Page(s): 1439 - 1446.

Stephan B C M, Caine D, 2007, "What is in a view? The role of featural information in the recognition of unfamiliar faces across viewpoint transformation" Perception 36(2) 189 - 198.

Turati, C. , Bulf, H. and Simion, F. (2006, Jun) "Newborns’ face recognition over changes in viewpoint" Paper presented at the annual meeting of the XVth Biennial International Conference on Infant Studies, Westin Miyako, Kyoto, Japan . 2008-06-11 from http://www.allacademic.com/meta/p93916_index.html

Wright, Elaine (2008), "Mughal Portraiture and Drawing," in Wright, Elaine, Muraqqa': Imperial Mughal Albums from the Chester Betty Library, Dublin (Alexandria, VA: Art Services Int.) pp. 165-77.

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gone fishin'

[video embedded above]

I recently completed a course on leadership skills for non-supervisors. One module in the course was change. The course manual explained:

An effective leader embraces change and exploits the opportunities that it presents. By seeking to lead change, rather than react to it, you will help you and your organization be competitive and grow. Change creates opportunities for individuals to enrich their careers and personal lives. While change can be uncomfortable, it can also be invigorating.

The last page of the manual provided a list of encouraging affirmations: "Affirmations are extremely powerful when spoken or thought with emotional authenticity." I'm trying to do this better. Some important affirmations:

  • You are unique and special
  • If at first you don't succeed, try another approach
  • For every obstacle, there is a solution

I hope that you find this blog to be an example and inspiration for leadership.

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